PRIVACY POLICY
Collection of Personal Data
We collect certain information when:
You are browsing our website
You contact us via form or email
You use our automation or robotization services
Data collected:
Name, first name, company
Email address, phone number
Technical data (IP address, browser type, etc.)
This data is collected lawfully and transparently, with your consent, for specific purposes.
Use of data
The data is used for:
Improve our services and personalize your experience
Respond to your requests
Provide effective customer support
Send communications if you have consented to them
We do not sell or rent your personal data. It may only be shared with:
Our service providers (hosting, maintenance)
Legal authorities if required
Consent
Your consent is:
Free, enlightened, specific and clearly obtained
Withdrawn at any time (e.g. via an unsubscribe link)
Your rights
In accordance with Law 25, you have the following rights:
Right to access, rectify and delete your data
Right to object to or limit the processing of your information
Right to withdraw your consent at any time
Security and Incident Management
We implement technical and organizational measures to protect your data against unauthorized access, loss or alteration.
In the event of a confidentiality incident:
A register is kept up to date
The Quebec Access to Information Commission is informed
You will be contacted if a serious risk is identified
Data retention
We only keep your data for the duration necessary for the intended purposes or in accordance with legal obligations.
This policy may be updated at any time. We encourage you to review it regularly.